Clients & case studies
We don’t do anonymous testimonials. Every quote below comes from a named operator at a real company. Ask us for a reference call — we’ll set one up.
What clients say
“We had three founders taking turns on the support phone. Within six weeks Connectsys was running our weekend shifts and our CSAT actually went up. The team feels like ours.”
Aarav Mehta
Co-founder & CEO · Pickly Grocers · Bengaluru
“Their telecallers genuinely understand our product. They book qualified demos — not noise. Our AE calendar is full and our pipeline is the healthiest it's ever been.”
Sneha Iyer
Head of Growth · Loom Analytics · Chennai
“We were sceptical about outsourcing collections — too easy to damage the customer. The Connectsys team is firm without being aggressive, and the recordings prove it.”
Rohit Banerjee
VP, Operations · MetroLend NBFC · Kolkata
“AI does the CRM updates, humans handle the conversations. That's exactly the split we wanted. Our sales ops team got their weekends back.”
Devika Rao
Director, Revenue Ops · ClassPilot · Indore
“We tried two other BPOs before this. The difference is supervision. Our account manager is on Slack, attrition is half what we used to see, and customers stay loyal.”
Priya Krishnan
Founder · Looma Skincare · Chennai
“Their pod handled our trial-class parent calls in Hindi, Marathi, and English. Conversions tripled. We never had to hire and train a team ourselves.”
Karan Shah
Co-founder · Vidyut Academy · Indore
Case studies
D2C beauty · Chennai · COD-verification pod
Looma was bleeding margin on returns. We built a 6-agent COD-verification pod that called every order within 90 minutes of placement. RTO fell from 24% to 11% in 90 days, recovering roughly ₹38L of annual margin.
NBFC · Kolkata · Collections pod
A regulated NBFC needed a collections team that wouldn’t damage the customer relationship. We built a Bengali + Hindi pod with weekly QA on tone and full call recordings. On-time collections rose from 71% to 86% in two quarters.
B2B SaaS · Chennai · SDR pod
A 12-person SaaS team was missing pipeline targets because no one had time to prospect. Our 4-agent SDR pod books 84 qualified demos per month. Their two AEs are running at full capacity.
Reference calls available
We’ll set up a 15-minute call with a current Connectsys client in your industry. No pitch, no script — just operator to operator.