← All industries
Industry playbook
Fintech & BFSI
Compliant collections, KYC follow-ups, and product activation calls — with the audit trail and supervision your risk team needs.
Where fintech & bfsi teams typically hurt
- Collections agents who burn the customer relationship
- Drop-off in onboarding KYC flows
- Regulatory reporting for every outbound dial
The Connectsys pod we’d build for you
From fintech & bfsi clients
“We had three founders taking turns on the support phone. Within six weeks Connectsys was running our weekend shifts and our CSAT actually went up. The team feels like ours.”
Aarav Mehta
Co-founder & CEO · Pickly Grocers · Bengaluru
“Their telecallers genuinely understand our product. They book qualified demos — not noise. Our AE calendar is full and our pipeline is the healthiest it's ever been.”
Sneha Iyer
Head of Growth · Loom Analytics · Chennai
“We were sceptical about outsourcing collections — too easy to damage the customer. The Connectsys team is firm without being aggressive, and the recordings prove it.”
Rohit Banerjee
VP, Operations · MetroLend NBFC · Kolkata
Other industries we serve
SaaS & technology
From trial activation calls to renewal saves, we help product-led teams add a human layer where it matters most.
View →E-commerce & D2C
Order queries, COD confirmation, return-reason discovery — handled with the patience and tone Indian shoppers expect.
View →Healthcare & ed-tech
Sensitive conversations — appointment reminders, course counselling, parent calls — delivered by agents trained on tone, consent, and escalation.
View →